On October 22, 2023, the Society for the Empowerment of the Deaf-Blind (SEDB) India celebrated its 8th anniversary. SEDB is a unique organization run entirely by deafblind volunteers and a deafblind team, and it was established on October 20, 2015, with its head office located in Nasik.
The founder of SEDB, Mr. Zamir Dhale, encouraged his deafblind team members to work independently, fostering their empowerment and self-reliance. The anniversary celebration took place at the Dr. Babasaheb Ambedkar Loverlane Venue in Mazgaon, Byculla’ Mumbai East. It was a moment of pride and joy for Zamir as he acknowledged the hard work and dedication of the deafblind organisers and their supportive deaf team members.
During the event, Ms. Bushra Merchant, who is deaf-low vision, and Mr. Sunil Abbas, the General Secretary of SEDB, played pivotal roles in organising the celebration. Ms. Bushra Merchant, a strong leader of the deafblind women’s group, recognized the efforts of Ms. Varsha Pattem, who is also deafblind, Ms. Reshma Shirsat, a deaf individual, and Mr. Bhausaheb Jadhav, who is also deaf. They were commended for their hard work in securing a suitable venue and arranging lunch and high tea for the occasion.
Zamir expressed his gratitude by presenting a special flower to these dedicated individuals, emphasizing that they have played a crucial role in strengthening SEDB’s mission and raising awareness about the rights and needs of the deafblind community. He also highlighted the importance of deafblind people’s demands for better education, higher education, job opportunities, and financial assistance, urging the Government of India to understand and address these needs.
In addition to the anniversary celebration, the event also included the celebration of Ms. Anita’s birthday, who is a deafblind member of SEDB. Ms. Bushra brought a special cake as a thoughtful gift for SEDB, adding to the joyous occasion.
The event was made possible through the support and encouragement of well-wishers, donors, and both deaf and non-disabled friends and colleagues. The parents of deafblind children, including Ms. Geri from Usher India, also contributed to the success of this beautiful event.
To relive the memorable moments, you can watch the video and view the photos through the following link:
Category: Experiences
New report highlights major gaps in access experienced by people with deafblindness, The Indian Express
The Newspaper link: https://indianexpress.com/article/lifestyle/life-style/deafblindness-disability-report-2020-6560937/
Survey Report link: http://3.111.144.114/wp-content/uploads/2020/08/TheIndianExpress-DBAccess.pdf
The article extracted from the newspaper is below (for accessibility):
A recently-released report based on a survey among adult deafblinds, highlights the lack of access to various opportunities for the deafblinds in the country. As per report, access to education, employment, assistive devices and equipment, financial inclusion, healthcare and awareness of rights are some of the prominent issues faced by the community.
According to the reports, all the respondents said they needed support to travel to and from new places, with 37.5 per cent of respondents expressing the need for a lot of support and 56 per cent requiring some support. Six per cent of the respondents expressed the need for a lot of support even in familiar places, while 62.5 per cent needed at least little support to travel to and from work and to familiar places. 25 per cent said they could manage independently if the places were familiar to them.
Despite section 42 of Rights of Persons with Disability Act (RPWD) Act, 2016 which mandated all appropriate government agencies to ensure accessibility of Information and Communication including sign language interpretation, the report highlighted how the Act is not specific on the specific support services for persons with deafblindness, such as tactile interpretation and communication technology/devices.
Conducted by the Society for the Empowerment of the Deafblind (SEDB) at a national conference for deafblind people held in January, 2020, in Indian state of Kerala, the sample size was small with 17 deafblinds but significant, as per the SEDB chief Zamir Dhale.
When it came to mobility and communication, 87 per cent of the respondents expressed that they have knowledge about the various assistive devices. However, many reported not owning many basic devices. Of the respondents, 12.5 per cent reported to have canes while 50 per cent said they do not have smart canes.
Although respondents had exposure to and training from various civil society organisations in the areas of communication devices, 25 per cent reported lack of stylus and slate, 43.75 per cent said they do not have Brailler (Braille typewriter) 37.5 per cent stated that do not have a Braille reader.
Many participants expressed that they find the costs of devices are very high and management and maintenance a constant barrier.
In terms of employment, the survey reported that 78.57 per cent were employed in the informal sector. It also noted that 43.75 per cent of those working reported that they were not paid at par with others; 25 per cent said there is no pay and 50 per cent of the respondents stated that their disability hindered their access to work and employment. However, those working felt that their impairment did not impact their work.
Deafblind individuals are clubbed with persons with multiple disabilities, which leads to the lacuna, the report highlighted. ‘Already a diverse group within themselves, this further dilutes the understanding of their situation and specific needs. This is reflected in lack of specific policies that addresses the specific issues confronting deafblind people. Also, the existing policies and programs related to persons with disabilities do not take into account the specific support requirements and the specific marginalisation experienced by deafblind people. For example, though there is a discussion on Indian Sign Language Institute, there is a lack of commitment to ensure human resources that provides tactile interpretation services and a complete absence of attention to the need for additional knowledge on how to guide and orient a person who is deafblind in different situations.’
Some of the recommendations of the report include
*Amend the RPDA 2016 to include persons with deafblindness as a separate category of disability.
*Orientation and training of government officials, particularly the ministries and departments dealing with information and communication, to strictly adhere to the web accessibility standards. It is crucial at a time when the world is moving to digital-centric functioning, and far more so now, given the pandemic that has led to severe restrictions on movement and personal (face-to-face) communication.
*All service portals should be audited by experiential experts with knowledge of technology for their accessibility, with immediate effect. This is important since many of the service portals use CAPTCHA (automated systems for detecting non-human tools) that are not accessible for people with print disabilities.
*To arrive at a policy to ensure support service such as interpreter – guides and personal assistance services.
Being Deafblind in a Lockdown World
For a Deafblind person, communication is first and foremost using touch, which can easily convey simple meanings. With a little practice, it is possible to create and communicate more complex things as well, and this works between deafblind persons as well as with those who are Deafblind but have learned how to use Tactile Sign Language.
But in the lockdown world, with the fear of the COVID-19 contagion that has spread everywhere far more and faster than the contagion itself, how can two or more persons who need to communicate do so, without fear of spreading the virus?
Video calling on the phone is easy for a Deaf person, as both persons can see the signing gestures (Indian Sign Language), but what can a Deafblind person do? The lack of phone apps that deal with this problem means that Deafblind persons must depend only on touch itself.
This is not such a great problem for me, as long as I am using my computer and email. I can use my Braille keyboard to type, and use this to send emails or to create documents that I can attach to emails. But if I need to go to a nearby shop to buy something, or if I have to use public transport for some urgent reason, I am close to helpless.
Most people do not seem to be aware of the problems of Deaf and Deafblind persons. When I do not respond to verbal queries, because I do not know that somebody is trying to speak to me, this causes confusion for others. And if I try to communicate by grasping somebody else’s hand, so that I can sign on the palm, people get frightened. This has always been a problem, but it has got much worse, thanks to the fear surrounding the contagion caused by Covid-19.
I can still use my phone, by typing words on the screen and showing them to the other person, or by having the phone speak it out, but this is slow, and the other person needs to be very patient and willing to take the time to understand what I need to say. The fact that apps that do this for me are not widely being used, means that people are not accustomed to accepting that these electronic devices can be used by non-verbal persons like me for communication.
This is especially difficult when I am trying to get some urgent needs attended, such as if I have some health issue and need a doctor’s advice. On arrival at the clinic, often people, seeing that I am blind, try to grab me to help, while speaking to me. But I am very sensitive to touch, and being held by more than one person is very confusing for me. For them, the fact that I am not responding to their questions, is also confusing, as they do not understand that I cannot hear or speak, and that if they are holding my arms, then I cannot use my fingers to spell out my needs on their palms.
I have had to face many such problems with being treated as an independent person. For instance, when my wife needed to see a doctor, it was difficult for the doctor to understand that I could describe her needs and answer his queries. It is the same when I take my little daughter to the clinic. It becomes necessary to take another adult along, which is neither easy to organize at short notice, nor is it respectful of my knowledge of my own family and our needs, and my ability to communicate this.
The government has committed (by law) to provide assistance to persons with disabilities, but there is a long way to go. Once, I was given a certificate of orthopedic problems, although that is not my situation at all. There is no certification of Deafblindness, and this is a more serious problem, as the assistance for either Deafness or Blindness is not suited for me.
I have founded the Society for the Empowerment of the Deafblind to try and change this situation. We advocate for the needs of Deafblind persons, and we have allied with other NGOs to provide training and employment opportunities for persons with Deafblindness. We hope that the time will come when Indians are more sensitive to the needs of others and devise technologies and solutions that enable Deafblind persons to work independently in Indian society, and that such solutions are easily understood and accepted by all Indians.
Zamir’s unfortunate experience on a booked Indigo flight
From: IndiGo Customer Relations [mailto:customer.relations@GOINDIGO.IN]
Sent: Monday, March 26, 2018 10:54 AM
To: zamirdhale@gmail.com
Subject: RE: Share my feedback and few suggestions CRM:03330900
Dear Mr. Dhale,
At an outset, we sincerely regret for the inconvenience caused to you.
Thank you for writing to us.
With reference to your mail, we have forwarded your matter to our concerned department to reply with details.
May we request you to kindly bear in interim; we will revert to you shortly.
We sincerely appreciate your patience this regard.
Best Regards,
Mansi Negi
Customer Relations
InterGlobe Aviation Limited (“IndiGo”)
Level 5 Tower D Global Business Park
M G Road Gurgaon Haryana 122002 India
Website – www.goindigo.in
Email – customer.relations@goindigo.in
From: Zamir Dhale [mailto:zamirdhale@gmail.com]
Sent: Thursday, March 22, 2018 12:29 AM
To: ‘customer.relations@goindigo.com‘
Cc: ‘rampratap.tiwari@goindigo.com‘
Subject: Share my feedback and few suggestions
Dear Indigo Customer Carer,
Greetings from Society For empowerment Of The DeafBlind!
SEDB is a registered NGO is a very first organization started by me in India, which aims to empower Deaf and Deafblind children and adults with proper educational, training, Assistive Technologies and employment opportunities. We need people to help and support SEDB in Funds raising. Please encourage us.
I am writing this mail to you to share my feedback and few suggestions.
It was a very great and nice experience travelling by Indigo flight. I am very grateful for hospitality provided by Indigo when I was de-boarded back from the aircraft without any reason (crew did not allowed me to travel alone), I tried to request and convince them but they didn’t listen to me.
I was appalled by this incident. Well this is not the first time I was travelling by Indigo. I have had several experiences traveling alone by Indigo but I had not faced this kind of humiliation in the past. It was very unfortunate that this happened it with me.
I agree that there was a communication issue with your team and myself but it is the responsibility of the Airlines to train their staff on communicating with Deafblind people, Hearing Impaired and with those who have sever communication issues. I am sure you have heard about Helen Keller and Stephen Hawkins, both of them had severe communication but the world was not end for them as well. Hawkins was one of the person who discovered the big bang theory and we all know about his intelligence and his ability to think beyond the box. I hope you would agree with me here. Similarly, like them I too have communication issues being a person with Deafblindness. However, I am able to communicate with the world through tactile sign language and other modes of communication that is Refreshable Braille Display.
My ticket was booked by Office, and that’s why I was travelling to Chennai on 15th March 2018 alone, to attend the meeting.
I think that this is the right time for us to discuss on how to build the capacity of Airlines staff for handling persons with Deafblindness on ground and on board. If you agree then we can have a sensitisation training on deafblindness and teach them communication of persons with deafblindness and some basic sign Language. It will help them understand the needs of a passenger with Deafblindness travelling independently.
Deafblind people are a part of society and if provided appropriate education He/she can do anything as you can do. There isn’t anything to worry about them but rather motivate and build their confidence so that they can manage their travel independently with reasonable accommodation. Do not think about their disability think about their abilities and achievements.
Deafblind passenger can walk with escort or without an escort only thing is that we would require acceptance from the society.
Hope you agree.
Thanks and regards,
Zamir Dhale
Society For Empowerment Of the Deafblind (SEDB)